At olx99, your privacy is a core commitment, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is protected, and what rights you have as a Member based in Indonesia.
Our Privacy Principles
Six core principles underpin every data-handling decision at olx99. These are not legal formalities — they are the standards we hold ourselves to every day.
SSL Encryption at Every Layer
All data transmitted between your device and olx99 servers is encrypted with industry-standard TLS 1.3. Your personal details, payment credentials, and account activity are protected end-to-end, 24 hours a day.
Minimal Data Collection
olx99 collects only the personal data that is strictly necessary for account operation, payment processing, identity verification, and regulatory compliance. We do not harvest data for advertising profiling or sell your information to third parties.
No Third-Party Data Sales
Your personal data is never sold, rented, or traded to any third party for commercial purposes. Disclosures to third parties are limited strictly to service delivery (e.g., payment processors, KYC verification providers) and legal obligations.
Your Rights, Respected
You have the right to access, correct, export, and request deletion of your personal data at any time. olx99 will respond to all data rights requests within 30 calendar days of receipt of a valid, verified request.
Defined Retention Periods
olx99 retains personal data only for as long as required to fulfil the purpose for which it was collected, or as mandated by applicable international anti-money laundering and financial record-keeping standards.
Breach Notification
In the unlikely event of a data security incident that poses a risk to your rights, olx99 will notify affected Members promptly and without undue delay, providing clear information on what occurred and the protective steps being taken.
This Privacy Policy ("Policy") describes how olx99 ("the Platform", "we", "us", "our") collects, uses, stores, protects, and discloses personal data provided by or generated about Members and visitors of the olx99 platform at https://olx99.app. By registering an account or continuing to use the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy.
1.1 Who We Are. olx99 is an internationally operated online casino and sportsbook platform designed for adult players in Indonesia. The Platform provides a broad range of gaming products including live casino tables, Dragon Tiger, togel online (Indonesia's traditional numbers lottery), slot games powered by studios such as Pragmatic Play, Microgaming, NetEnt, and Pocket Games Soft, and a full sportsbook covering football, badminton, MotoGP, Mobile Legends MPL, and more.
1.2 Scope. This Policy applies to all personal data processed in connection with your use of the olx99 Platform, whether you access it from Jakarta, Surabaya, Bandung, Medan, Bali, or any other location in Indonesia. It applies to data collected through the website, any future mobile application, and any interaction with olx99 customer support.
1.3 Relationship to Other Policies. This Policy should be read alongside the olx99 Terms & Conditions and Responsible Gaming policy, both of which are incorporated into the overall agreement between you and the Platform. In the event of any conflict between this Policy and the Terms & Conditions on a data-related matter, this Policy takes precedence.
The following terms have the meanings assigned below throughout this Policy:
3.1 Registration Data. When you create an olx99 account, we collect the following information:
3.2 Identity Verification (KYC) Data. To comply with international anti-money laundering standards and to protect the integrity of the Platform, we may collect:
3.3 Financial Data. When you make deposits or request withdrawals, we collect:
3.4 Gameplay and Behavioural Data. The Platform automatically records:
3.5 Technical Data. When you access the Platform, our servers automatically collect:
3.6 Communications Data. When you contact olx99 customer support via live chat or email, we retain records of those communications, including the content of messages and the date and time of each interaction, for quality assurance, dispute resolution, and training purposes.
olx99 collects Personal Data through the following channels:
Data Accuracy: You are responsible for keeping your registered Personal Data accurate and up to date. Providing false, outdated, or misleading information may result in suspension of your Account and withholding of withdrawal requests pending re-verification.
olx99 processes your Personal Data for the following purposes:
olx99 relies on the following legal bases to process your Personal Data, consistent with internationally recognised data protection principles:
7.1 Service Providers. olx99 shares Personal Data with carefully selected third-party Data Processors who provide services integral to Platform operation. These include:
All third-party Data Processors are bound by contractual obligations that require them to handle your Personal Data in accordance with standards no less protective than those set out in this Policy.
7.2 Legal Disclosures. olx99 may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts where such disclosure is required by a valid legal order, warrant, or applicable international AML reporting obligation. We will, to the extent permitted by law, notify you of such a request before disclosure.
7.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of the assets of olx99, your Personal Data may be transferred to the acquiring entity, provided that such entity agrees to be bound by the terms of this Policy or a policy providing equivalent protection.
7.4 No Sale of Data. olx99 does not sell, rent, trade, or otherwise commercially exploit your Personal Data to any third party. Period.
Your data stays private. The only time your information leaves olx99's controlled environment is when strictly necessary for service delivery or legal compliance — and always under binding confidentiality obligations.
8.1 Active Accounts. While your olx99 Account remains open, we retain all Personal Data necessary to deliver Platform services, maintain your account history, and fulfil our legal obligations.
8.2 Closed Accounts. Following account closure — whether initiated by you or by olx99 — we retain the following data for the periods specified:
8.3 Anonymisation. Where data is retained beyond the periods above for statistical or analytical purposes, it will be fully anonymised so that it can no longer be attributed to any identifiable individual.
9.1 Technical Safeguards. olx99 employs a comprehensive suite of technical security measures designed to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction:
9.2 Organisational Safeguards. Beyond technical controls, olx99 maintains organisational security practices including staff data protection training, confidentiality agreements for all personnel with access to Member data, and documented incident response procedures.
9.3 Your Responsibility. While olx99 takes every reasonable precaution to protect your data, the security of your Account also depends on you. You are responsible for choosing a strong, unique password, keeping your login credentials confidential, and logging out of your Account after each session — particularly on shared devices.
Security Tip: Never share your olx99 username or password with anyone, including individuals claiming to represent olx99 customer support. Our agents will never ask for your password under any circumstances.
10.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. olx99 uses cookies and similar tracking technologies (such as pixel tags and session storage) to operate the Platform efficiently, remember your preferences, and gather anonymised analytics data.
10.2 Types of Cookies Used.
10.3 Managing Cookies. You may control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will impair or prevent your ability to log in and use the Platform. olx99 does not use third-party advertising cookies or behavioural retargeting cookies.
As a Member whose Personal Data is processed by olx99, you hold the following rights. These rights are subject to applicable legal limitations and identity verification requirements before any action is taken:
Request a copy of all Personal Data olx99 holds about you, including the categories of data, purposes of processing, and any third parties with whom it has been shared.
Request correction of any inaccurate or incomplete Personal Data held about you. You may update most profile information directly from your Account dashboard.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Request that we limit our use of your Personal Data while a dispute about its accuracy or the legitimacy of our processing is being resolved.
Request a machine-readable copy of Personal Data you have provided to olx99, where technically feasible and where processing is based on your consent or a contract.
Object to processing of your Personal Data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to compelling grounds.
To exercise any of the above rights, contact the olx99 Data Privacy team via live chat or at [email protected] (plain text — not a clickable link). We will respond within 30 calendar days of receiving a verified request. We may require proof of identity before processing any data rights request.
12.1 Age Restriction. The olx99 Platform is strictly for adults aged 21 and over. We do not knowingly collect Personal Data from individuals under the age of 21. The minimum age requirement is enforced through mandatory KYC verification before any withdrawal request is processed, and through risk-based age-verification checks at account registration.
12.2 Discovered Minor Accounts. If olx99 discovers or is notified that an Account has been registered by a person under 21 years of age, the Account will be immediately suspended, all gameplay activity will be voided, and any deposited funds will be returned to the source payment method after verification. Personal Data associated with the underage Account will be deleted as promptly as legally permissible.
12.3 Parental Guidance. If you share a device with a person under 21, olx99 strongly encourages the use of parental control software and advises that you log out of your Account after every session to prevent inadvertent access.
13.1 Cross-Border Processing. As an internationally operated platform, olx99 may store and process your Personal Data on servers located outside Indonesia. Such transfers are made solely to service providers and infrastructure partners required to deliver the Platform, and are governed by binding contractual clauses that ensure a standard of data protection equivalent to the principles set out in this Policy.
13.2 Safeguards. Where Personal Data is transferred internationally, olx99 ensures appropriate safeguards are in place, including:
14.1 Right to Amend. olx99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. The most current version of this Policy will always be available at https://olx99.app/privacy-policy.
14.2 Notification of Material Changes. Where an amendment materially affects your rights or the way we process your Personal Data, olx99 will notify registered Members via email to the address on file and/or via a prominent notice on the Platform at least 14 days before the amended Policy takes effect.
14.3 Continued Use. Your continued use of the Platform after the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should close your Account and discontinue use of the Platform before the new Policy takes effect.
Stay Informed: We recommend bookmarking this page and reviewing it periodically. The "Last Updated" date at the top of this Policy will always reflect when the most recent revision was made.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way olx99 handles your Personal Data, please contact us using the details below. Our 24/7 Indonesian-speaking support team is available to assist Members across all time zones, including WIB (Western Indonesia Time, UTC+7), WITA (Central Indonesia Time, UTC+8), and WIT (Eastern Indonesia Time, UTC+9).
Live Support
Available 24/7
Indonesian-speaking agents on duty
Ready to Play?
olx99 gives you a secure, fair, and thrilling gaming experience — backed by the robust data protections described in this Policy. Explore our full game library or log in to your account today.